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Usability Test

Usability Test is an effective and objective method to measure, improve or validate usability of all types of interactive products, software and websites. It is performed with representative users and usage scenarios.

Features

• As it is task-centered, results are clear and effective
• As representative users are involved, it is objective
• Provides both quantitative and qualitative data
• Ideal for testing both information and interaction architectures
• Best way to test innovative designs before making them available to users

Types of Tests

1. Formative test: To spot usability issues in early phases of a design project
2. Validative test: To validate that the design fulfils the usability requirements set for the product
3. Diagnostic test: To identify usability issues for tasks that produce poor performance or do not achieve their goals
4. Summative and Benchmark tests: To measure usability performance of an interactive system. Benchmark tests against competitor systems allow crafting a strategy according to the strengths and weaknesses of the design.

Deliverables

• A detailed report consisting of results, design recommendations and methodology
• A video DVD showing important moments of the test
• A half day presentation/workshop (Optional)
• Alternative design (Optional)
• Control whether recommendations are properly implemented (Optional)